HeySpin Cookies Policy

At HeySpin, we use cookies and similar technologies to make our website work properly, to keep your account secure, and to give you a smoother experience whenever you visit HeySpin Online Casino. This Cookies Policy explains what cookies are, how we use them across heyspin.com, and what choices you have regarding their use. By continuing to browse our site, you agree that we may place cookies on your device in line with this policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow a site to recognise your device and remember information about your visit, such as your preferred language, your login status and how you interact with our games and pages. Here at HeySpin, we rely on cookies to support core functionality as well as to understand how players use our platform so we can keep improving it.

How We Use Cookies at HeySpin

We use cookies for a number of different purposes, and our approach is designed to balance a smooth user experience with your right to privacy. Our HeySpin platform uses the following broad categories of cookies:

Strictly Necessary Cookies

These cookies are essential for our website and casino software to function. Without them, you would not be able to log in, move between pages, or complete a deposit or withdrawal. We use these cookies to:

• Keep you securely logged into your HeySpin account
• Remember items in your session, such as game progress or deposit screens
• Protect our site against fraud and unauthorised access
• Support age verification and licensing compliance checks

Because these cookies are necessary for the site to operate, they cannot be switched off through our consent tool, although you may still disable them via your browser settings at your own risk.

Performance and Analytics Cookies

We at HeySpin also use analytics cookies to understand how visitors use our site, which pages are popular, and where players may experience difficulties. This information is collected anonymously or in aggregate and helps us refine our games library, our promotions, and our overall navigation. Our Hey Spin analytics partners may set their own cookies to help us measure traffic and engagement.

Functionality Cookies

These cookies remember choices you make, such as your currency, display settings or whether you have already dismissed a pop-up like the Mega Reel welcome offer. We use them to personalise your visits to Hey Spin Casino and to avoid repeatedly asking for the same information.

Advertising and Targeting Cookies

We and selected third-party partners may use cookies to deliver marketing messages that are more relevant to you, both on our site and elsewhere online. These cookies can track your browsing across different websites and are used to measure the effectiveness of our advertising campaigns, including campaigns related to HeySpin promo code offers and other bonuses. We do not use these cookies to target individuals who have opted out of marketing communications or who have self-excluded from gambling.

Third-Party Cookies

Some cookies placed on our site are set by third parties, including payment providers, game studios such as those supplying our live casino content, analytics companies and advertising networks. These third parties may use cookies to:

• Verify transactions made through methods like PayPal, Skrill, Neteller or debit cards
• Deliver game content from our software providers
• Measure the performance of marketing campaigns across partner websites
• Support fraud prevention and responsible gambling tools

We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

Managing Your Cookie Preferences

When you first visit HeySpin Online Casino, you will see a cookie banner that allows you to accept or customise your preferences. You can change your choices at any time by revisiting the cookie settings link, usually found in the footer of our website. Our HeySpin cookie tool lets you:

• Accept all cookies for the full HeySpin experience
• Reject non-essential cookies while keeping core functionality active
• Adjust preferences for analytics, functionality and advertising cookies individually

In addition to our own tool, most browsers allow you to block or delete cookies through their settings menu. Please note that if you disable cookies, certain features of Hey Spin Casino, such as staying logged in, accessing your Hey Spin Club rewards, or claiming free spins and cashback, may not work correctly.

Cookies and Account Features

Many of the features you enjoy when you visit hey spin casino depend on cookies working correctly. For example, cookies help us remember your progress in the Daily Wheel, track eligibility for your Weekly Cashback, and keep your session active while you explore promotions in the Hey Spin Club area, including Trophies, Offers and your Inbox. If you clear your cookies, you may need to log in again and some personalised offers may not display until your session is refreshed.

Mobile and App-Like Experience

HeySpin is accessible through desktop and mobile browsers using HTML5 technology, without requiring a separate app download. Whether you are searching for the Hey Spin app or simply using our mobile site on iOS or Android, the same cookie technologies apply. Cookies help our mobile browser experience remember your settings and keep your session secure, just as they do on desktop.

How Long Do Cookies Last?

Some cookies are "session cookies" and are automatically deleted once you close your browser. Others are "persistent cookies" that remain on your device for a set period, or until you delete them manually, so that we can recognise you on return visits to HeySpin. We regularly review the retention periods for our cookies to ensure we only keep data for as long as reasonably necessary.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to check back periodically. Your continued use of our site after an update indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about your choices, please contact our support team. You can reach us through live chat, available daily between 06:00 and 21:00 (BST), by using our contact form, or by emailing support@jumpmangaming.com. We are committed to being transparent about our use of cookies and to helping you understand how your data is handled whenever you play at HeySpin Online Casino.